Privacy Policy

Introduction

The Rugs Collection (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, postal address, phone number, and other similar information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Improve Our Services: Processing your orders, managing payments, fees, and charges, and delivering relevant website content and advertisements.
• To Communicate with You: Sending you service-related emails, including order confirmations, delivery information, and responding to your inquiries.
• For Marketing Purposes: Providing you with information about other goods and services we offer that are similar to those you have already purchased or inquired about.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and court orders.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

• Service Providers: Third-party companies and individuals who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
• Legal Requirements: When disclosure is necessary to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

As per GDPR, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data when there is no lawful reason for us to continue processing it.
• Restriction of Processing: Request that we limit the processing of your personal data.
• Data Portability: Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at sales@emmagrouplondon.com.

Cookies

Our website uses cookies to distinguish you from other users, provide you with a good experience, and allow us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.